/* Outbound service-reading roles; a bounded customer-experience sequence. */
@font-face{font-family:SE Response;src:url('assets/fonts/response-sans.ttf') format('truetype');font-weight:900;font-display:swap}
.response-section{padding:40px 0 32px;scroll-margin-top:108px}
.response-title{display:flex;align-items:center;gap:14px;margin:0;font:900 26px/1.5 "SE Response",sans-serif;letter-spacing:-.025em}
.response-title::before{content:"";width:8px;height:1em;background:var(--aqua);flex:none}
.response-layout{display:grid;grid-template-columns:minmax(0,.44fr) minmax(0,.56fr);gap:48px;align-items:start;margin-top:28px}
.response-copy,.response-visual{min-width:0}
.response-lead{font:900 clamp(28px,2.5vw,34px)/1.55 "SE Response",sans-serif;letter-spacing:-.025em}
.response-lead mark{background:var(--aqua);color:inherit;padding:0 .08em;white-space:nowrap}
.response-detail{font-size:18px;font-weight:600;line-height:1.95;letter-spacing:.015em;max-width:26em;margin-top:24px}
.response-detail>span{display:block}
.response-visual{margin:0;width:100%;max-width:660px}
.response-icons{position:absolute;width:0;height:0;overflow:hidden}

.response-devices{--phone-anchor:85px;--phone-scale:.9;height:326px;position:relative;overflow:hidden;isolation:isolate}
.response-customer{position:absolute;inset:0;display:grid;place-items:center;transform:translateX(calc(var(--phone-anchor) - 50%)) scale(var(--phone-scale));visibility:visible}
.response-company{position:absolute;inset:0 8px 0 auto;display:flex;flex-direction:column;justify-content:center;width:min(100% - 190px,440px);margin-block:auto;visibility:visible}
.response-visual[data-state]:not([data-state="booking"]) .response-customer{transform:translateX(0) scale(1)}
.response-visual[data-state]:not([data-state="booking"]) .response-company{visibility:hidden}
.response-visual.is-moving .response-customer,.response-visual.is-moving .response-company{visibility:visible}
.response-handset{width:154px;margin:auto;border:3px solid var(--ink);border-radius:24px;background:#fff;padding:10px 5px 8px;overflow:hidden}
.response-speaker{width:36px;height:5px;background:var(--ink);border-radius:4px;margin:0 auto 6px}
.response-home{height:3px;width:40px;background:var(--ink);border-radius:4px;margin:7px auto 0}
.response-stage{height:224px;position:relative;overflow:hidden;border-radius:12px}
.response-scene{position:absolute;inset:0;padding:12px 8px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:10px;text-align:center}
.response-scene[hidden]{display:none!important}
.response-scene svg,.response-appointment svg{width:22px;height:22px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
.response-scene>strong{font-size:14px;line-height:1.5}.response-scene>p{font-size:12px;line-height:1.8}
.response-form{gap:10px;align-items:stretch;text-align:left;padding:10px}.response-form>strong{margin-bottom:5px}
.response-input{border:1px solid #d9dbd4;padding:9px 8px;display:flex;flex-direction:column;gap:7px}
.response-textarea{min-height:62px}
.response-input>span{height:4px;width:75%;border-radius:2px;background:#c6cac0;transform-origin:left}
.response-textarea>span:nth-child(2){width:90%}.response-textarea>span:last-child{width:45%}
.response-send{position:relative;background:var(--ink);color:var(--paper);font-size:12px;font-weight:700;text-align:center;padding:7px;margin-top:4px}
.response-form.is-pressed .response-send{background:var(--aqua);color:var(--ink)}
.response-tap{position:absolute;right:14px;top:6px;width:20px;height:20px;border:2px solid var(--aqua);border-radius:50%;opacity:0}
.response-success{display:grid;place-items:center;width:34px;height:34px;background:var(--aqua);border-radius:50%}
.response-ringing{background:var(--ink);color:var(--paper);gap:14px}
.response-call-state{font-size:12px;color:var(--aqua);line-height:1.5}.response-ringing>strong{font-size:18px}
.response-call-icon{display:grid;place-items:center;width:44px;height:44px;background:var(--aqua);color:var(--ink);border-radius:50%;margin-top:10px}
.response-answer{font-size:11px;line-height:1.5}
.response-booking>strong{font-size:12px}
.response-laptop{width:100%;position:relative}
.response-monitor{border:3px solid var(--ink);border-radius:10px 10px 0 0;overflow:hidden;background:#fff}
.response-toolbar{height:34px;display:flex;align-items:center;gap:6px;padding:0 10px;background:#eeefeb;border-bottom:1px solid #d9dbd4;font-size:12px;line-height:1.5}
.response-toolbar svg{width:16px;height:16px;fill:none;stroke:currentColor;stroke-width:1.6}.response-toolbar>span{margin-left:auto;font-size:10px}
.response-week{display:grid;grid-template-columns:repeat(5,1fr);font-size:11px;line-height:1.5;text-align:center;border-bottom:1px solid #d9dbd4;padding:6px 0}
.response-schedule{height:176px;position:relative}
.response-calendar-grid{position:absolute;inset:0;background-image:linear-gradient(to right,#d9dbd4 1px,transparent 1px),linear-gradient(to bottom,#e8e9e3 1px,transparent 1px);background-size:20% 100%,100% 44px}
.response-appointment{position:absolute;width:calc(20% - 4px);height:44px;left:calc(20% + 2px);top:88px;border-radius:3px;background:var(--aqua);padding:4px 2px;font-size:10px;line-height:1.5;text-align:center;display:flex;align-items:center;justify-content:center;gap:3px}
.response-appointment svg{width:15px;height:15px}.response-appointment strong{font-size:12px}
.response-appointment[hidden]{display:none}
.response-laptop-base{height:8px;background:#eeefeb;border:2px solid var(--ink);border-top:0;border-radius:0 0 9px 9px;position:relative;margin:0 -6px}
.response-laptop-base::before{content:"";position:absolute;top:0;width:36px;height:3px;left:calc(50% - 18px);background:var(--ink);border-radius:0 0 3px 3px}
.response-sr{position:absolute;width:1px;height:1px;margin:-1px;padding:0;overflow:hidden;clip-path:inset(50%);white-space:nowrap}
@media(min-width:1001px) and (max-width:1200px){.response-layout{gap:32px;grid-template-columns:minmax(0,.42fr) minmax(0,.58fr)}.response-lead{font-size:28px}}
@media(max-width:1000px){.response-layout{grid-template-columns:1fr;gap:24px}.response-copy{max-width:620px}}
@media(max-width:760px){
 .response-section{padding:28px 0;scroll-margin-top:88px}
 .response-title{font-size:22px;gap:10px;align-items:flex-start}.response-title::before{width:7px;margin-top:.22em}
 .response-layout{margin-top:22px}.response-lead{font-size:26px}.response-detail{font-size:16px;margin-top:16px}
}
@media(max-width:520px){
 .response-devices{--phone-anchor:58px;--phone-scale:.7}
 .response-company{width:calc(100% - 130px);right:4px}
 .response-toolbar{padding:0 5px;height:32px;font-size:11px}.response-toolbar svg,.response-toolbar>span{display:none}
 .response-week{font-size:10px;grid-template-columns:repeat(3,1fr)}
 .response-appointment{width:calc(33.333% - 4px);left:2px}
 .response-week>span:first-child,.response-week>span:last-child{display:none}
 .response-calendar-grid{background-size:33.333% 100%,100% 44px}
 .response-laptop-base{margin-inline:-3px}.response-scene{padding-inline:5px}
}
@media(max-width:360px){.response-lead{font-size:22px}.response-title{font-size:22px}.response-toolbar{font-size:10px}}

.response-existing{position:absolute;left:calc(20% + 2px);width:calc(20% - 4px);height:40px;display:grid;place-items:center;border-radius:3px;background:#e9ebe5;color:#62655c;font-size:10px;line-height:1.5}
.response-existing-before{top:46px}.response-existing-after{top:134px}
.response-existing-wed{left:calc(40% + 2px);top:2px}
.response-existing-thu{left:calc(60% + 2px);top:90px}
@media(max-width:520px){
 .response-existing{left:2px;width:calc(33.333% - 4px)}
 .response-existing-wed{left:calc(33.333% + 2px)}.response-existing-thu{left:calc(66.666% + 2px)}
}
